Leadership Training & Change Management
The Challenge
When a third-generation owned auto group was suffering from financial loss, a disempowered culture, and frustration among business departments, WSC partner, Deb LaSalle supported leadership trainings to the 100-employee group to create an organizational culture with a high level of accountability, employee engagement, and performance.
The Solution
WSC partner, Deb LaSalle supported the business in creating a vision, mission, and core values which powerfully shaped internal conversations and actions to consistently align with the vision. Conversations moved from those of simple problem solving or common courtesy, to communications that built trust and credibility providing shifts in performance well beyond improvement.