Organizational Leadership Training and Cultural Change Management

The Challenge

When a third-generation owned auto group was suffering from financial loss, a disempowered culture, and frustration among business departments, a WSC partner provided leadership trainings to the 100-employee group to create an organizational culture with a high level of accountability, employee engagement and performance.

The Solution

WSC partners supported the business in creating a vision, mission and core values which powerfully shaped internal conversations and actions to consistently align with the vision. Conversations moved from ones of simple problem solving or common courtesy to communications that built trust and credibility, moving forward that which was needed most: providing shifts in performance well beyond improvement.